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Increase your collection effectiveness
Automate your time consuming collection activities
Process
Automation
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Intelligent bucketization and integrated system to speed up collection process and increase customer coverage
Intelligent
customer reach
Capture, track and store all customer data and interactions to monitor and have complete visibility
Complete
Visibility
Ready Restful API for seamless integration with all relevant system
Seamless
Integration
Reports and dashboards to get complete impression of process and understand the achievement
Actionable
Reporting
Data security is key for such processes. Enterprise grade security with ISO 27001:2013, SSL certificate, user and access management
Secure
collection data
Solution to overcome data, process and technology challenges
Centralized process for informed decision making
Smart payment reminders & notifications
Monitor team. Capture and track all interactions. Get complete visibility
Actionable reporting like bucketization reports, promise to pay and detailed coverage reports
Proactive customer contact
Customer segmentation and bucketization
Automate operations, minimize manual task to increase team efficiency
Automation to maximize the collection and decrease defaults
Flow to bring in more efficiency and maximum your collection
Data Import & Sanity check
01
Integrate with relevant system for auto fetch of customer data. System will help to do data sanity check
Segment & Bucketization
02
Bucketization based on delinquency level, debt age to improve effectiveness
Auto & bulk assignment
03
Auto and bulk assignment to the agents based on business rule.
Agent Unified view
04
Single 360 view of customer loan account . No toggle on multiple tabs helps to increase agent productivity
Collection Synchronization
07
Interaction Disposition
05
Agent dispose the calls based on customer interactions. System also records reason of delay for better understanding of customer situation
Reports & Dashboards
08
Promise to Pay
06
Auto SMS triggered from the system on the call connect day and another SMS triggered on day before customer Promised to pay
OUR PRODUCT
Nuevadesk -Help Desk Platform
Nuevacollect - Debt Collection Platform
Sales Automation Tool
USEFUL LINK
CONTACT US
OUR BLOGS
(+91)-124-4477-365
Request Demo
Unit No. 201, Plot No.8, Second Floor, Ashoka Marg, Sector 41, South City - 1, Gurugram